Online Services helps patients, as they can avoid busy phone lines and continue to the service out of hours.
Before you can start using the online services you will need to contact the Surgery to arrange for an PIN number and access ID to be sent to you. You can do this either by writing or presenting at the Surgery.
Once you have received your PIN number and access ID
you need to register on the Practice Web site.There are two registration screens. The information you enter on the first screen enables the system to check your identity when you log on. The second screen you enter a password and security details that no one else will know.
To register for this service patients need to be 16 and above, and can not be requested on behalf of someone else.
Online Services Available
Web Messaging - Allows patient to post queries to a central practice message
screen, where administration staff can answer routine queries. This will
also enable you to request a non-urgent appointment, however we do request that
you leave a contact telephone number so that the triage nurse is able to call
you back to arrange an appropriate appointment. This may not necessarily
be with the GP/Nurse of your choice but will be dependant on availability.
Change of
Address - Patients can correct their address or phone details over the internet.
The changes are vetted by the Practice before acceptance and should the new
address not be within our Practice Boundary you will receive a letter from us
informing you of this.
Repeat
Prescribing - This enables patients to view a list of their current repeat
medication and request a re-issue of items they require. The completed
prescription will then be ready for collection at the reception desk 2 working
days following the receipt of the request. Please see the table below.
| Medication Request Submitted | Prescription Ready for Collection from the Reception Desk |
| Saturday | Wednesday |
| Sunday | Wednesday |
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
Register for the Online Services Now